Account deletion
Delete your ESAP Link account
To delete your ESAP Link account and associated data, please send an email to support@smartesap.com with your registered email address. Requests are processed within 48 hours.
- 01
Enter your registered email
Use the email address you signed up to ESAP Link with.
- 02
Send the request
The button below opens your email app with a ready-to-send message to support@smartesap.com.
- 03
We delete your account
Requests are processed within 48 hours and we confirm by email.
Email app didn't open? Send your registered email address to support@smartesap.com and we'll take it from there.
You can also delete your account in the app, from your user profile.
Data retention
What happens to your data
Your profile data is removed. Some financial records are kept because the law requires it.
Permanently deleted
- ✓Profile information (name, phone, email)
- ✓Saved addresses and locations
- ✓Profile photo and app preferences
- ✓Login credentials and account access
Retained for legal compliance
- •Active and completed orders
- •Payment and financial records
- •Records needed for tax, accounting, or legal compliance
Retained records are kept only for the period required by law and are not used for any other purpose.